FAQ

Standard shipping is $5.99, and free on orders over $250. Expedited shipping is $14.99 (2-3 business days), and Overnight shipping is $29.99 (1 business day).

Standard delivery takes 5-7 business days. Expedited delivery takes 2-3 business days. Overnight delivery takes 1 business day. All orders are processed within 1-2 business days.

Currently, we ship within the United States only, including the contiguous states, Alaska, and Hawaii.

We offer a 30-day hassle-free return policy. Items must be in their original, unused condition with all tags attached. Once we receive and inspect the returned item, we will process your refund.

Simply contact us at info@ecobathlondon.us with your order number, and our team will guide you through the return process.

Our cotton products are GOTS (Global Organic Textile Standard) certified 100% organic cotton. Our bath products use natural, eco-friendly ingredients sourced from environmentally sustainable sources.

Yes, none of our products or ingredients are tested on animals. This commitment extends throughout our entire production chain.

GOTS (Global Organic Textile Standard) is the worldwide leading textile processing standard for organic fibres. It ensures that strict environmental and social criteria are met throughout the entire supply chain, from harvesting raw materials to responsible manufacturing.

S/M — Fits UK 8-12 (Chest 44-46")
L/XL — Fits UK 14-18 (Chest 48-52")
XXL — Fits UK 20-24 (Chest 54-58")

For a more detailed guide, visit our Size Guide page.

S — US 6-7 Women's
M — US 8-9 Women's
L — US 10-11 Women's
XL — US 12-13 Women's

For a more detailed guide, visit our Size Guide page.

Machine wash at 40°C (104°F) with similar colours. Tumble dry on low heat. Do not bleach. We recommend using a gentle, eco-friendly detergent to preserve the softness and quality of the organic cotton fibres.

Rinse your brush thoroughly after each use and shake off excess water. Hang to dry with the bristles facing down to prevent water from collecting at the base, which can weaken the handle over time.